2647 Gateway Rd., Suite 105-415
Carlsbad, California 92009
Please send us your message using the form below and we will respond promptly.
Get in touch
Frequently asked questions
My Urbz® Planter is not sticking to my window. Please help!
Make sure that you remove the window attachment from the Urbz® Planter before attaching it to the window. The window attachment needs to be pressed firmly onto the window (or other smooth, non-porous surface) in order to adhere properly. View images here.
How do I clean the window attachment?
If the Urbz® Planter window attachment gets dirty or will not stick, rinse it under cold water and allow to air dry. Once dry, try reattaching it to the smooth, non-porous surface (i.e. window, mirror, stainless steel fridge, tile, etc.)
If this doesn't work, you can order additional window attachments here.